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Trouble for Some, Opportunity for Others

Last month, the Chicago Tribune ran an article with the headline: MB Financial chief Mitchell Feiger says it’s ‘very possible’ 25-30 Chicago banks could fail.   It’s a similar story in markets across...

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The Future of Bank Branches

Earlier this week, BusinessWeek ran an article called The New Bank Branch: Internet Cafes and Rent-a-Rooms, highlighting Umpqua Bank as an institution with some innovative branches – complete with...

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Finding Opportunity in Jettisoned Branches

In a recent article, The Atlanta Journal-Constitution highlighted an aspect of failed bank acquisitions that isn’t usually given much attention: acquiring institutions closing one or more of the...

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The Alternative to Doing Nothing: Bucks First FCU’s Project Flipside

We’ve heard quite a few stories this year about institutions opening branches in local high schools as means to better serve and attract younger consumers.  When I read an article about Bucks First...

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Banking in 2010: Tiny Cameras, Video Conferences & Retinal Scans

2010 is here.  As many of us are thinking about the year ahead, some are looking further ahead (see Denise Wymore‘s ‘Ask the Experts’ series of interviews about what marketing will look like in 2020...

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Fewer but "Fancier" Branches

Is there a trend towards fewer but fancier bank branches?  An article in today’s American Banker suggests that there is, at least among some institutions. The article, titled: The New Bank Branches:...

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Marketing Meets the Front Line

In the last week, I’ve come across several articles that discuss the important role of an institution’s front line staff in the marketing and sales process.  And while it may seem obvious to some, the...

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Rethinking Retail Banking for 2011: the Importance of Segmentation

BAI Banking Strategies published an interesting article yesterday titled, Resolutions for 2011.  While I generally agree with the resolutions suggested in the article, there are a few points that...

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The Evolving Banking Delivery System

I recently read an article in USA Today entitled “Will bank branches wither away?”  (see article here). Basically the article talked about the evolution of the branch to reflect the shifting consumer...

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The Way I See It

In the past few weeks I’ve been looking at a number of forecasts for the year ahead. As you might expect, most point to increased regulation, risk management and improved technologies. Mobile banking,...

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Weekly Wrap-Up 01.17.14

For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers & Acquisitions Naples, FL-based First National and Shamrock banks approved...

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Weekly Wrap-Up 04.25.14

For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers, Acquisitions – Expansion, Consolidation Butte, MT-based EdTech Credit Union...

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Weekly Wrap-Up 05.09.14

For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers, Acquisitions – Expansion, Consolidation NJ’s Essex Division Telephone, Garden...

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Weekly Wrap-Up 05.23.14

For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers, Acquisitions – Expansion, Consolidation In WI, Security Financial Bank and...

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Weekly Wrap-Up 05.30.14

This month went by fast! For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers, Acquisitions – Expansion, Consolidation As of 6/1,...

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Weekly Wrap-Up 06.06.14

For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week (including this week’s most retweeted/favorited post): The @FinancialBrand/@JimMarous...

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Weekly Wrap-Up 06.13.14

It is Friday the 13th! I hope it proves to be your lucky day. For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers, Acquisitions –...

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Weekly Wrap-Up 07.11.14

It has been a great week at our Seattle office, but time for me to head back to Chicago. For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this...

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Weekly Wrap-Up 08.22.14

For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following: Trending “Which method do you use most often to manage your bank account(s)?”...

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Weekly Wrap-Up 09.12.14

Here’s a quick recap of the stories I’ve been talking about on my daily Twitter posts this week: Trending “So its going to take (Apple Pay) a few years to build this system out fully…but it’s going to...

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